On the upper right side of the page, press the link "Ask Seller A Question" and ask your question or voice your concern. I'll email you as soon as possible.
Before you "ask a question," make sure you have read EVERYTHING about:
1) Item Description
2) Care Tips
3) Size and Dimensions
5) NWT = New With Tags = YES, it is new
No returns on any product unless I ship other than what is pictured. Because each item is described as detailed as possible, there should be no doubt as to what you are purchasing. The item measurements are there. NWT = New With Tags.
If what you read concerning the item does not answer your question, then please, email me. I want you to have a most
successful eCrater experience.
I have one BIG RULE: Don't ask me to lower the price - I will never, ever answer those emails.